Voice Callback was just the start of our journey to providing your business with game-changing CX.
We then made it easy for your customers to request a personal callback from any digital channel, making hold history for thousands of time-poor individuals.
But the world of communication has changed. And so have we.
Now a powerful, AI-infused technology, Buzzeasy sits between your customers and your contact centre. It automates customer conversations across all channels, even speech enabled smart devices like Cortana, Amazon Alexa, and Google Assistant.
With Buzzeasy your customers can communicate with your brand instantly at any point in their digital journey, then effortlessly connect to your contact centre when they need to.
Buzzeasy services work independently or in combination, so you can choose to use one service or use them all: it’s up to you. Buzzeasy makes it easy to start small and scale at your own pace.
Cheaper, more convenient, less disruptive, Buzzeasy works with every contact centre, so you don’t have to rip-and-replace your existing technologies. And as no infrastructure changes or integration activity is required, Buzzeasy and be deployed and operational within hours.
The fastest, easiest way of providing stand-out service to today’s digitally-demanding customer is by making the customer journey as seamless as possible. It’s what every business knows it should be doing – yet most don’t know where to start.
With Buzzeasy – you do: and it’s this, that will put you streets ahead of your competition.