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Public Sector

Insights related to public service and government sector

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•23rd September 2018•

Buzzeasy: Our New Best Friend – Citation (Case Study)

Citation saw immediate results from implementing Buzzeasy’s callback.  Citation Case Study 333.41 KB Download PDF
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•28th August 2018•

Buzzeasy and the Art of Zen (Case Study)

Buzzeasy’s callback solution has transformed Zen Internet’s customer engagement.  Zen Case Study 311.57 KB Download PDF
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•26th June 2018•

The Power of SMS (Infographic)

SMS has 98% read rate and response rates are over 20% higher than that of phone calls, facebook or email..
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•21st May 2018•

Why SMS with Callback will transform your customer service (Infographic)

Reach more customers, more quickly – with more success using SMS with Callback.
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•21st May 2018•

Why Buzzeasy’s AI-powered Chatbot is Top-of-the-Bots (Infographic)

Multchannel access and always-on service means your customers can get everything they need, when they need it – without the wait
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