By

Charlotte Houston
We were interested to see what role the public thought messaging would play in the contact centre of the future. So last week, we conducted some research asking for people’s opinion on the topic. We were pleased to find lots of people keen to share their thoughts on the subject, with well over 50 respondents....
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Voice Callback was just the start of our journey to providing your business with game-changing CX. We then made it easy for your customers to request a personal callback from any digital channel, making hold history for thousands of time-poor individuals. But the world of communication has changed. And so have we. What’s New? Now...
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