Month

February 2019
 1. Q – Does Callback work with my IVR?  A: Yes, Buzzeasy can be configured to apply DTMF for simple IVR flows. The recommendation for Buzzeasy Callback is to provision a Direct Dial-In number for each campaign rather than using IVR.   2. Q – Does Callback work with my Contact Centre?  A: Yes, Buzzeasy Callbacks are ACD agnostic. The automated callback will wait in the queue until answered by an...
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